Peaks that are hard to roster
Friday nights and member draws pack most of the week's covers into a few hard-to-roster hours.
Robotics for restaurants, clubs and pubs
Robotx supplies and deploys service, delivery and cleaning robots for restaurants, clubs and pubs across Australia and New Zealand, so your floor staff can stay with patrons.
The pressures we hear about
Long walks between the pass and the table
In large bistros and multi-level clubs, much of each shift goes on carrying plates out and crockery back.
Function and banquet turnarounds
Weddings and conferences need dozens of tables plated at once, and surge labour is costly and often last-minute.
Floor care after trade
Bistro floors, foyers and gaming rooms need cleaning late at night, when cleaners are hardest to roster.
Where robotics fits
Plate running from the pass
A robot carries mains from the pass to the table, so the server keeps working the section.
Service & Delivery RoboticsTray return and bussing
Staff load dirty plates and glassware onto a robot, which returns them to the dish area.
Service & Delivery RoboticsBanquet plate-out
Robots shuttle loaded trays from the kitchen door to service stations while wait staff place plates on time.
Service & Delivery RoboticsDrinks runs in large venues
Robots run drinks to distant lounges and terraces, while responsible service of alcohol stays with licensed staff.
Service & Delivery RoboticsAfter-hours floor cleaning
Autonomous scrubbers and vacuums clean bistro floors and foyers after close, while cleaners handle bathrooms and detail.
Autonomous CleaningGreeting and directions at the entrance
A reception robot greets members and points them to the bistro or function rooms during sign-in rushes.
Reception & WayfindingPlatforms at work
More detailHow we scope a deployment in restaurants & clubsOperations, lifts and access, what we assess on site, and further reading
Where robots fit in a restaurant or club
Robots fit best where staff do the most walking. In most venues, what wears floor staff out is the long trip from the pass to table 42 and back again with an armful of dirty plates, and a delivery robot can take that trip. Staff load it, send it to a table number, and meet it there to serve. Tray return works the same way in reverse.
Registered clubs and large pubs tend to get the most out of this because of their size. In a bistro that seats a few hundred, or a venue with a terrace at the far end of the building and a function room on another level, one robot can save a lot of steps. Smaller restaurants with tight tables and a short pass may get less from a delivery robot and more from an autonomous cleaner that handles the floors after close.
Food courts and banquet venues work differently. In a food court the heavy load is tray and plate return. Banquet service means moving a lot of plates to service stations at once and then resetting the room quickly.
What changes for your floor team
Robots change how a section is worked. One person might stay on the floor while the robot runs between the pass and the tables, where previously a server did the full loop. You need to decide who loads the robot, who meets it, and how the kitchen knows it has gone. We work through this with your floor managers and chefs during scoping, and train your team in the venue rather than in a classroom.
Patrons generally adapt quickly, but children, prams and people who have had a few drinks need to be considered when routes and speeds are set.
How Robotx scopes a hospitality deployment
We begin with a conversation about your venues, then walk the floor, ideally during a busy service. We trace the routes, check Wi-Fi coverage, floor surfaces and thresholds, and talk through your heaviest sittings. Where the platform supports it, we look at integration with your ordering or paging systems. The written proposal that follows sets out the recommended equipment, deployment plan, training and support. Your floor team runs the robots; Robotx looks after set-up, servicing and parts.
Robotics in restaurants & clubs: common questions
Have a question about your site? Talk to a specialist.
Can a robot replace wait staff in a restaurant or club?
No. A service robot handles the carrying: plates out, dirty crockery back and drinks to far corners of the venue. Taking orders, presenting food, managing allergies, responsible service of alcohol and reading the table stay with your team. Most venues use robots so the same staff can cover more tables with less walking, and they keep the people patrons come back for.
Will a delivery robot cope with a crowded dining room?
Yes, in most layouts. Service robots use sensors to detect people and obstacles, then slow down, stop or route around them. How well they perform depends on aisle widths, lighting, floor surfaces and how crowded the room gets at peak. We assess these on site and set routes and speeds to suit your floor.
How much does a restaurant robot cost?
Pricing depends on how many robots you need, the size and layout of the venue, and whether cleaning or reception robots are part of the mix. Robots are bought outright. Once we have walked the venue, you receive a written proposal setting out equipment, deployment, training and support, which you can test against your own rosters and labour costs.
How long does it take to get robots running in our venue?
It depends on venue size, the number of robots and any integration work. Mapping, configuration and staff training are planned around your trading hours so service is not disrupted. The written proposal includes a deployment plan with dates, and we train your team on the floor during real service conditions.
Do robots work in function rooms where the table layout changes?
Yes. Maps and table points can be updated when a room is reset for a wedding, conference or banquet, and venues often keep several saved layouts. We walk your common room configurations during scoping and train your staff to adjust delivery points themselves, so you are not waiting on us before each event.
What happens if a robot stops working during Saturday service?
Your team takes it out of service and carries on manually, the same as they would today. We train staff on basic troubleshooting during handover. Beyond that first line, Robotx handles technical support, servicing, parts and warranty claims, and support arrangements are discussed during scoping so your duty managers know who to contact and what happens next.
Tell us where your operation loses time.
A Robotx consultation starts with your sites, tasks and constraints. We’ll tell you where robotics fits and where it doesn’t, and what a sensible first deployment would look like.